1. Information We Collect
Personal Information
- Business Information: Business name, registration details, tax information
- Owner Information: Full name, government-issued ID, contact details
- Financial Information: Bank account details for payment processing
- Contact Information: Email address, phone number, business address
Automatically Collected Information
- IP addresses and device information
- Browser type and version
- Pages visited and time spent on site
- Transaction history and payment data
2. How We Use Your Information
- KYC Verification: To verify business ownership and legitimacy
- Payment Processing: To facilitate transactions through Paystack and Flutterwave
- Business Operations: To manage your business account and orders
- Customer Support: To provide assistance and resolve issues
- Security: To prevent fraud and unauthorized access
- Communication: To send important updates and notifications
3. Information Sharing
We do not sell your personal information. We may share information with:
- Payment Processors: Paystack and Flutterwave for transaction processing
- Regulatory Authorities: When required by law or to prevent fraud
- Service Providers: Companies that help us operate our platform
- Business Partners: With your consent for enhanced services
4. Data Security
We implement robust security measures including:
- SSL encryption for all data transmission
- Secure storage of sensitive information
- Regular security audits and monitoring
- Access controls and authentication protocols
- Compliance with Nigerian data protection regulations
5. Payment Information
Financial transactions are processed through secure third-party providers:
- Paystack: PCI-DSS compliant payment processing
- Flutterwave: Secure payment gateway services
- Bank Account Information: Stored securely and used only for approved withdrawals
- Withdrawal Security: All withdrawals subject to approval to prevent fraud
Bank Account Changes: Limited to once per 7-day period for security reasons.
6. Your Rights
- Access: Request copies of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Objection: Object to certain data processing activities
- Portability: Request transfer of your data to another service
7. Data Retention
We retain your information for as long as necessary to:
- Provide services to your business
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain business records as required by law
8. Contact Us
For privacy-related questions or to exercise your rights, contact us at:
Last Updated: December 2024
We may update this policy periodically. Continued use of our services constitutes acceptance of changes.